Refund Policy

Refund Policy

We understand that sometimes things don't work out as planned, and you may need to return a product. Our goal is to make this process as straightforward as possible while ensuring fairness to both you, our valued customer, and our business. Please take a moment to review our refund policy below:

1. Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

  • The item must be in its original condition, unused, and in the same packaging as received.
  • The return must be initiated within 3 days of the purchase date.
  • Proof of purchase, such as the order number or receipt, is required.

2. Items Excluded from Refund

Certain items are not eligible for refund. These include:

  • Personalized or customized products.
  • Downloadable software or digital products.
  • Perishable goods.

3. Refund Process

If you meet the eligibility criteria, please follow these steps to initiate a refund:

  • Contact our customer support team at dropshipniqe@gmail.com within [number] days of receiving your order.
  • Provide your order number and details about the product you wish to return.
  • Our team will guide you through the return process, including the address for return shipment.

4. Inspection and Approval

Once we receive the returned item, we will inspect it to ensure it meets the eligibility criteria. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment. Please allow 3 business days for the refund to appear in your account.

5. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Us

If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team at dropshipniqe@gmail.com

Thank you for choosing MiniPower. We appreciate your business!

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